Ways in which POS System benefits the restaurant!
Posted on July 15, 2016 by blog in
POS is an abbreviation for Point of Sale. A POS system is mainly used in the restaurant and retail industry. This system allows business owners to track sales on a daily basis, cash flow, manage inventory at the same time also helps you to simplify your bookkeeping enormously.
Why is it good for restaurants, you may ask?
The high volume of transactions both in cash as well as credit cards that occur in a restaurant each day makes the need of a POS system a necessity. Not only does your POS system track every penny of your sales, but many POS programs also act as credit card processors, making the swiping of credit cards more secure for both the customer as well as your business. Since the servers are accountable for all the sales transaction, altering any data without the password is nearly impossible cutting down on the probability of employee theft. You can read more about the benefits of POS system here.
Based on our observations and data analysis, we have observed that many established players in the restaurant industry have availed benefits like improved customer service, increased sales and overall cost reduction after installation of a POS system.
Improved Customer Service
A POS System allows you to go to the customers. With the help of technology one can take orders right at the table, which in turn improves efficiency and accuracy when entering orders.
- Reduces the wait time: Since the orders are accepted right at the table, it reduces the time taken to transmit the order to the kitchen, meaning providing customers with a quick service. Also, as the device is interfaced with mobile card-readers, it allows you to swipe a credit card without asking your customers to leave the table.
- Send receipts digitally: One of the advantage of using technology is the ability for customers to get their receipt texted or mailed. Such a solution is convenient for both as well as cost-effective for the restaurant as it reduced the cost of reordering thermal receipt paper and a printer.
Taking an order table side helps you improve accuracy as well as helping you provide a quick delivery service to your customers, improving the overall customer experience.
- Accept Credit Cards: A potential hindrance for neighborhood restaurants and food trucks is the inability to accept credit card payments. A POS system allows you to keep your customers happy by providing a secure, convenient card-reader no matter which point of the restaurant you are in.
- Offers an easy way of paying tip: When customers are involved in paying using a digital device, they are more apt towards providing a tip when a screen pops up with calculated tip amount easy to pay just at the tap of a fingertip.
Promotions & Vouchers
Keeping your customers excited about your restaurant is not an easy task. Also, it is not always necessary that the restaurant attracts all its customers only for food. For example, a restaurant might end up having the majority of its crowd pulled on an off day only because of their promotional offer like Buy one – Get one Free!
A POS system can help your business target your marketing better, at the same time allows you to automatically send out emails and text messages based on the customer purchase.
Restaurants attracts a customer not only from food. For Example; buy one – get one free offers, Vouchers, Email, SMS marketing etc, plays a big role, if you want to be little different and attractive from your competitors.